EMPLOYMENT RELATIONS COURSES
Training courses organised and hosted by the QHA are regularly scheduled. Information and dates can be viewed by selecting the relevant topic from the menu below.
Experienced ER trainers are also available to deliver specific and tailored IN-HOUSE training in your workplace. To find out more about our in-house options, select the course of interest from the menu below.
GALLAGHER AT YOUR SERVICE
PROVIDING TAILORED INSURANCE ADVICE AND SOLUTIONS FOR
INSURANCE | RISK MANAGEMENT | CONSULTING
GALLAGHER HAS BEEN BACK OF HOUSE FOR THE AUSTRALIAN HOSPITALITY INDUSTRY’S INSURANCE NEEDS FOR THE LAST 30 YEARS.
WE’RE COMING TO THE PARTY
GALLAGHER IS A PROUD GOLD PARTNER WITH THE QHA PROVIDING TAILORED ADVICE AND SOLUTIONS FOR YOUR HOSPITALITY SERVICE NEEDS
Training courses: QHA-run and in-house options
This 2.5 hour course is designed to inform and educate participants on the legislative requirements for employers and employees under the Queensland & Federal discrimination and employment relations legislation. Covering the three concepts of:
- Workplace Harassment
- Sexual Harassment
this course is ideally suited to in-house training tailored to suit the needs of your workplace, and will provide attendees with a detailed overview of the legislation, individual responsibilities, and the impact of harassment and discrimination in a workplace and for persons involved.
As an in-house training option, this 2.5 hour course provides tailored, venue specific information on what workplace bullying is, its legal framework, and best practice tips and trick for investigating a complaint.
This 2.5-hour course is designed to equip hospitality employers with the knowledge and practical skills needed for effectively hiring staff. The course also addresses the strict legislation regarding how discipline and termination issues are to be resolved.
QHA's Employment Relations for Managers is a regular education event on QHA's employment relations training calendar. Covering a number of key employment relations concepts that hotel managers and other persons with staffing responsibilities handle on a regular basis, this course delivers the information and knowledge for developing and enhancing employment relations skills for hospitality professionals.
In-house training: QHA is available to deliver a tailored session in your workplace that suits your education needs.
Employment Relations Webinars are run on a regular basis on relevant and topical employment relations and HR topics. Ideal for anyone with staffing responsibilities, QHA’s 45-minute to one-hour webinars present an easy way of keeping up to date with important workplace matters: from the convenience of your office / home. All you need is internet cover to participate.
During 2017 and in early 2018 the Hospitality Industry (General) Award 2010 (HIGA) was varied with respect to a number of conditions including the payment of wages, annual leave, part time employment and overtime for casual employees. As these changes have the potential to impact on a business’s wages bill, it's important to be aware of all award conditions and how they apply to your staff.
Managers who attended the training took away useful practicable knowledge they could immediately put to use. I can highly recommend QHA to add a professional specialized approach to training on any employment law subject." Sally-Kim Jenkinson
I can not praise the training provided by QHA highly enough and would readily recommend their training services to others". Tess Pinches
The feedback from the team was very positive, particularly where they were able to ask questions directly related to their departmental challenges and gain the answers they were after to enable them to make change/impact post the training. I would recommend QHA as a great resource to provide training in their field of expertise". Joan Blindheim
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