Dear Partner,

All of us at Asahi Premium Beverages are deeply troubled and saddened by the effect COVID-19 has had on our communities, our way of life and how this has had a particularly devastating impact on our beloved hospitality industry. At APB, we can only begin to imagine the stress and anxiety this situation has caused you and your teams and of course your families. It’s times like these we need to ensure we support each other and look with hope to a brighter future when life returns to some sort of normality and we can once again enjoy the amazing hospitality you have to offer the people of Australia.

In light of the Government’s announcement on Monday to close hospitality venues, I write to reassure you that we at APB are here to support you in these difficult times. APB will accept return of all full, unopened kegs and unopened BIBs, and will credit these to your account. To process your returns, please contact your local Area Sales Manager with the product quantity, best before date, and your customer account number. We are currently working with our logistics partners as to how we manage the collection process and we will be in touch with further details soon. We appreciate your patience in what are unprecedented times but, rest assured, we promise you will receive the full credit for returned products.

In the meantime, if you have any queries, please don’t hesitate to contact me or your local APB representative. We hope it’s not too long before our vibrant hospitality industry is back up and running.

Stay safe. Cheers,

Michael Ritoli

General Manager National Sales