Three new ways to run a sharper service & grow revenue
Service is done, the last table’s paid, and instead of heading home, venue managers and operators are left squinting at a spreadsheet trying to work out how the night went. In another classic hospo sitch, the owner who steps away from the venue for a moment is scrambling with screenshots of the reservation diary because there’s no other way to check what’s coming in.
The truth is, the tools that most venues run on today weren’t built for the way hospitality works — fast, on the floor, and rarely at a desk.
Built by people in hospitality, Now Book It is the reservation and guest engagement platform designed with that thinking in mind. Every feature is built to give you back time, protect your revenue, and put control back in your hands.
Here’s what’s new and what it means for your venue.
Know exactly how your night went — before you lock up
Every hour spent pulling reports by hand is an hour not spent on service, staff, or guests. Now Book It’s newly launched End of Day Reports close that gap.
One of the biggest headaches that keep venue operators up at night is the manual reconciliation at the end of the day. With End of Day reporting, you get a fast, honest read on how your venue is performing in a single click. From covers and cancellations to spend, top sellers and revenue, what used to be endless lines of raw data is now a summarised headline that tells you what you need to know. In addition, it comes with AI recommendations on actionable next steps to improve the numbers.
This is all part of Now Book It’s Insights, an AI reporting tool built into your reservation platform — no setup, no separate login, no messy spreadsheets. Instead of digging around for numbers, you ask a plain-English question such as “how many covers did we do last quarter?” or “who are my top guests by spend?”, and get instant answers, charts, and recommendations. Before a long weekend or public holiday, you can see what past peak periods looked like and staff accordingly.
Venues using these already report saving an average of two hours a day.
Warringah Bowling Club is a good example of what clearer data does for a multi-offer venue. Juggling barefoot bowls, dining, functions, and events across separate systems left staff losing hours cross-checking availability. Bringing it onto one platform — with POS integration feeding accurate reporting — cut double bookings and gave management real visibility, so they never have to compromise on the club’s focus on community.
Turn gift cards into revenue you bank upfront
Gift cards are one of the few things in hospitality you get paid for before a single cover is booked. The new Now Book It Gift Card widget makes selling them genuinely easy — and keeps the upside with you.
Style the widget to match your brand, set custom amounts, and embed it straight onto your website or socials. Guests buy digital gift cards in a couple of clicks, redemptions link back to bookings automatically so there’s no manual reconciliation at the door, and every purchase adds to guest data that stays yours — not a third-party voucher platform’s.
The positive impact on your bottom line is palpable. Diners redeeming a gift card tend to spend up to 30% more on the visit — an extra bottle of wine, another round of appetisers. And more than 38% of gift cards go unredeemed, which is cash flow and profit that lands in your account regardless.
For Victoria venues heading into the events and festive calendar, that’s a revenue stream worth switching on now.
Run your floor from anywhere
The decisions that matter — who gets seated where, how to handle a no-show, whether there’s room for a walk-in party of six — happen on the floor, not at a desk.
That’s what Now Book It’s iOS app is built for, now available for download in the Apple App Store. If you’re already on the reservation system, you’re set up — the app connects to your existing account, and any change syncs across every device in real time.
Your host at the desk and your manager on the floor are always looking at the same information, with no lag and no risk of acting on outdated data. You get live access to reservations, table availability, guest notes, blockouts, walk-ins, and your waitlist. Create bookings in the moment, drag and drop across your floor plan, and pull up a guest’s visit history before you approach the table. On iPad, it mirrors your live floor plan for a bird’s-eye view of the room.
As the team at Shelly Beach Golf Club put it: “Love the app, the staff all find it easy to use.”
Built by people in hospitality — and always improving
More than 11,000 venues across Australia and New Zealand run on Now Book It, and every solution we build begins with operator feedback. These updates are no different, offering less time on admin, more revenue banked upfront, and the freedom to run your service from wherever you are.
If you’d like to see how these features work for a venue like yours, book a demo with our team — local, hospitality-trained, and ready to partner with you.
Don’t miss the exclusive offer for the first 100 Queensland venues to sign up.