From this Saturday 16 May, venues can have a maximum of 10 patrons on the premises for the purpose of dining (and 20 patrons for dining in Outback venues) at any one time.
- You must complete the Queensland Government COVID SAFE Checklist - to access the Checklist CLICK HERE DOWNLOAD THE QLD GOVERNMENT COVID SAFE PLAN
- You must sign and display the Queensland Government COVID SAFE Checklist in a prominent position at your venue.
- Update your WHS plan - to include COVID-19 planning and management. To access WH&S safety plan for COVID-19, with QHA populated examples: CLICK HERE
- Contact information must be kept for customers, workers and any contractors for a period of at least 28 days. This must include name, address and mobile phone number of a person at each table. CLICK HERE to access the QHA Contact Tracing Template.
- Within 2 weeks of opening, all staff must complete COVID Safe mandatory training. This training is free and delivered online through TAFE Queensland. Register for the training HERE. You will be notified once the training is available online.
Your COVID-19 Safe Checklist and WHS plan is NOT required to be submitted for approval to any authority, however a relevant enforcement officer can check compliance at any time and/or may ask for a copy of the signed checklist.
Template Posters for use:
Print and display these Queensland Government workplace posters to show your customers and employees what actions you are taking to stop the spread of COVID-19.
Choose a prominent location to display them (e.g. your foyer, entrance, noticeboards, bathrooms, meeting rooms):
- COVID-19 business safety poster – show your customers what actions you are taking to prevent the spread
- Important information for workplaces – 3 important steps your employees can take to stop the spread of COVID-19.
Hygiene posters have been developed by the Australian Department of Health, including:
- Simple steps to help stop the spread poster and COVID-19 information sheet for employers
- Good hygiene practices for business
- Keeping your distance
- How to handwash.
Safe Work Australia lists multiple COVID-19 posters, signage, fact sheets and more on hygiene and change in operation themes, including:
- Change of hours poster
- Temporary changes poster
- Temporary closure poster
- COVID-19 information for workplaces toolkit
- COVID-19 resource kit – includes a COVID-19 workplace checklist, how to keep workers safe fact sheet, guide to setting up your workstation at home and more
- Coronavirus (COVID-19) anxiety and staying mentally healthy fact sheet.
What is a COVID Safe Checklist? Why is it needed?
The COVID Safe Checklist is a list of mandatory requirements businesses must complete, sign and display prominently at each premises in order to offer dine-in services (e.g. a restaurant, pub, club etc.) The COVID Safe checklist covers requirements relating to the wellbeing of workers, hygiene and cleaning, social distancing and management of deliveries, contractors and visitors, including keeping records of all who visit the premises.
Where can I get a COVID Safe Checklist?
The COVID Safe Checklists are available for download at: https://www.covid19.qld.gov.au/governmentactions/roadmap-to-easing-queenslands-restrictions
Do I need to have a Checklist before I re-open a previously restricted activity?
YES. You will need to have a COVID Safe Checklist if, from 16 May 2020, you wish to offer dine-in services such as at a restaurant, café, pub, registered and licensed club, RSL club or hotel (excluding bars or gaming).
What do I need to consult my workers on?
Under Work Health and Safety legislation, workers must be consulted on health and safety matters relating to risks such as COVID-19 in the workplace, including (but not limited to):
- identifying the tasks and processes that could result in the spread of COVID-19
- developing a plan in response to COVID-19
- making changes to processes or procedures that could result in the spread of COVID-19
- making changes to controls to protect workers from the spread of COVID-19
- providing information and training for workers.
Do I need to submit my checklist for approval?
No. You do not need to submit your checklist for approval to any authority. You must complete all the steps in the checklist, sign and date it and display it in a prominent area that can readily be seen by customers and enforcement officers. Enforcement officers may check your compliance with this checklist at any time and in doing so they may require you to produce a signed copy (including via email).
Do I need to comply with all the requirements in the Checklist from the day I re-open or can I work towards this over time?
Before the business opens you must have:
- reviewed and met all the requirements outlined in the COVID Safe Checklist,
- have completed and signed the COVID Safe Checklist and
- put a copy of the signed COVID Safe Checklist on public display at your premises.
What is a COVID Safe Plan? How is it different from a COVID Safe Checklist?
COVID Safe Plans will be created by an industry at a whole of industry level. They are not mandatory and are encouraged as a way of promoting best practice across numerous sectors and business types. From Stage 2 certain eligible industries, such as restaurants, pubs and clubs will be able to lodge a COVID Safe Plan for that Industry, which if approved by the relevant health authority, will allow businesses compliant with this plan to offer services to an increased number of customers.
How many patrons can I have for dining in? Does the limit include staff?
From 16 May 2020, you can have up to 10 people (excluding staff) at your business premises at any one time or up to 20 people if in an Outback region, providing you have suitable indoor space to meet the requirement for no more than one person per 4 square metre and have a completed and signed COVID Safe Checklist displayed.
Can I simultaneously have the maximum number of patrons in both my indoor and outdoor areas (e.g. 10 in each)?
No. The limit is for each business premises, which includes indoor and outdoor spaces. However, from Stage 2 certain eligible industries, such as restaurants, pubs and clubs will be able to lodge a COVID Safe Plan for that industry, which if approved by the relevant health authority, will allow businesses to offer services to an increased number of customers.
I have three separate dining areas in my venue – can I have 10 patrons in each?
No. The limit is for each business premises, which includes indoor and outdoor spaces. However, from Stage 2 certain eligible industries, such as restaurants, pubs and clubs will be able to lodge a COVID Safe Plan for that industry, which, if approved by the relevant health authority, will allow individual premises to offer services to an increased number of customers.
What does the 4 square metre requirement mean?
It means that if offering an eligible service, there needs to be enough space within the business premises, either indoors or outdoors, that equates to one person per 4 square metres. For example, it means that a business with an internal usable floor space of 20 square metres could accommodate a total of 5 people. This rule applies to customers, workers and visitors, which depending on the size of your premises or number of staff on site, may limit number of customers being allowed regardless of specified limits. Whilst being an average it should also be considered with the 1.5 metre physical distancing rule and people must not be grouped our clustered together within the premises.