We have undertaken a revamp of our QHA training operation to ensure that we have the means to deliver quality training to QHA members and other hospitality clients who attend or participate in our public or in-house training courses. We have replaced our student Learning Management System (LMS) with a contemporary, one-stop-shop that encompasses a secure e-commerce platform for ordering and purchasing QHA courses, a comprehensive student database, updated online training packages and a program that automates many of the manual administrative tasks we currently undertake. This new aXcelerate LMS also increases our level of compliance with the Vocational Education and Training (VET) regulator.

We have suspvended our two accredited training courses, SITHFAB002 Provide Responsible Service of Alcohol and SITHGAM001 Provide Responsible Gambling Services, during this quiet period to fully renovate these packages, especially the online versions. The end result will be a more rounded, interactive product on a modern e-learning platform.

You’ll notice our QHA Training web portal has also been revamped to provide a more contemporary and user-friendly way of presenting and ordering our suite of courses. The platform contains a live training calendar which will make it easier to find and register into the course you’re looking for, be it classroom-based training or otherwise. Combined with other recent developments, such as the provision of Responsible Management of Licensed Venues and Gaming Nominee Training by video conference means (Video Connect), these changes are important to ensure that QHA Training remains relevant and at the forefront in the hospitality compliance training space.

In this time of COVID-19 hotel closures, stand downs, social distancing and working from home, the RMLV/GNT Video Connect courses have been the only means we’ve had to continue delivering relevant training to our members. We’ve adopted the Zoom platform to create a virtual classroom. The aXcelerate LMS plays it part in this by providing an electronic assessment to use during the training courses.

The good news is that classroom-based training will be returning sometime in the near future and we will be servicing city and regional areas as before, although virtual classrooms are here to stay.