This category recognises venues that have a demonstrated a commitment to improving customer services and experiences through employee training.
Please note: Judging Process for this category will rely on the written submission submitted for the state branch awards.
Judges will base their assessment on a range of areas including, but not exclusive to, the following:
- Contribution to professionalism in the hotel industry
- Training initiatives meet industry needs
- Conducting internal and external training
- Retention of staff as a result of initiatives
- Level of multi-skilled staff as direct result of training
- Assessment of training and skills