Performance Awards

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This award category recognises a hotel or group operator that demonstrates consistent industry professionalism and innovation across the entirety of its operation.  

Please note: Judging Process for this category will rely on the written submission submitted for the state branch awards.

Judges will base their assessment on a range of areas including, but not exclusive to, the following:

  • A commitment to excellence in customer service
  • An effective approach to recognising staff achievements at a group level
  • Ongoing staff training and development programs
  • Effective marketing campaigns
  • Innovation in group and hotel operations across all areas