General Division

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This category recognises a hotel offering a family friendly dining environment with plenty of options on the menu for diners of all ages as well as facilities for children.

Please note: Finalists will be judged solely on an anonymous site visit conducted in February and March of 2021 and venues from both metropolitan and regional centres are eligible.

Judges will base their assessment on a range of areas including, but not exclusive to, the following:


  • Value for money
  • Quality of meals
  • Presentation/composition of dish or buffet
  • Originality, selection and variety
  • Accuracy and appearance
  • Daily specials


  • Presentation of staff and premises
  • Friendly, courteous and professional staff
  • Appropriate level of grooming of staff
  • Appropriate and efficient
  • Self-service can be an optio


  • Measure of popularity
  • Growth factor and marketing
  • Profitability (documentation in submission)
  • Overall cleanliness of premises
  • Characteristics (theme, uniqueness,character)
  • Wine list to be adequate, several by the glass, a local representation where possible
  • Children’s interests an advantage in
  • Family Dining (special themed meals, play corner, colouring books)