General Division

This category recognises excellence in a venue that offers patrons a mix of late night entertainment options. Entertainment may take the form of DJ, live band, pool tables, arcade machines,…

This category will recognise a bar or hotel that offers a memorable visit to patrons with an emphasis on excellence in customer service. The judged area within the hotel will…

This category will recognise a bar or hotel that offers a memorable visit to patrons with an emphasis on excellence in customer service. The judged area within the hotel will…

This category recognises excellence in a venue that offers patron a mix of entertainment options. Entertainment may take the form of DJ, live band, pool tables, arcade machines, karaoke, comedy,…

This category recognises a restaurant that is excelling in providing patrons with a high-quality dining experience. Nominees are required to submit a document that addresses the judging criteria that can…

This category recognises a restaurant that is excelling in providing patrons with a high-quality dining experience. Nominees are required to submit a document that addresses the judging criteria that can…

This category recognises excellence in hotels which provide an outdoor or non-enclosed facility within the hotel. This space could include beer gardens, outdoor terraces, decks, and courtyards. Emphasis is placed…

This category recognises excellence in venues offering a quality dining experience through a general pub bistro offer. To be eligible for these categories, food can be ordered and paid for…

This category recognises excellence in venues offering a quality dining experience through a general pub bistro offer. To be eligible for these categories, food can be ordered and paid for…

This category recognises a hotel offering a family friendly dining environment with plenty of options on the menu for diners of all ages as well as facilities for children. Nominees…

This category recognises a hotel offering a customer focused, well-stocked and well-designed Retail Liquor space. Innovation and excellence in customer service are held in high regard. Nominees are required to…

This category recognises an offsite and detached bottle shop offering a customer focused, well-stocked and well-designed Retail Liquor space. Innovation and excellence in customer service are held in high regard.…

This category recognises excellence in venues with a specific emphasis on sport as a primary form of entertainment. Nominees are required to submit a document that addresses the judging criteria…

This category recognises innovation and effectiveness in a redeveloped traditional hotel division hotel.  Hotels that are an entirely new build may also nominate in this category. Nominees are required to…

This category recognises excellence in Gaming Rooms within a venue.  It places significant emphasis on the overall quality of the customer experience, including food, beverages and customer service specifically regarding…

This category recognises excellence in Gaming Rooms within a venue.  It places significant emphasis on the overall quality of the customer experience, including food, beverages and customer service specifically regarding…

This category recognises excellence in TAB offerings within a venue. It places significant emphasis on the overall quality of the customer experience, including food, beverages, customer service specifically regarding the…

This category recognises venue excellence regarding the approach taken to market their venue via a number of effective forms of marketing and communication. The judges are looking for innovation, relevance…

This award recognises the venue that serves the best beer on tap. Please note: The judging process will consist of 50% site inspection of back of house areas and cool…

This category recognises a venue who is leading the way with Disability Inclusion and Access. Nominees are required to submit a document that addresses the judging criteria that can be…