Queensland's first digital licence app is set to be trialled in Townsville in late 2022, followed by a state-wide rollout in 2023.
The digital licence app will allow Queenslanders to easily and securely store their driver licence, marine licence and/or photo identification card digitally on their mobile devices. It will be free, optional and opt-in, and Queenslanders will continue to be sent physical cards for their licences and photo identification cards.
Legislation was passed in July last year making the digital licence the legal equivalent of the physical licence. This makes the digital licence a legal and legitimate form of identification. The app offers a safe and convenient way for Queenslanders to digitally share and validate their identity.
Queensland Government are committed to keeping our customers at front of mind in the development of the app and in all things leading up to the app's statewide release. Our human centred design approach (HCD), seeking continual input and feedback from stakeholders, ensures we are developing an app built by Queenslanders, for Queenslanders.
Following the customer co-design workshops held prior to, and throughout the development of the trial version of the digital licence app, we have continued our HCD approach to reviewing, evaluating, and improving the digital licence app, ready for the expanded trial in Townsville later this year.
The digital licence app has been developed with security and privacy at its heart, with built-in features to protect personal data and ensure authenticity. The app allows users to control the information they share and with whom they share it. The user can share just their photo and they are over 18, their full licence details or even a printable PDF.
The app is secured behind the user's phone security and a six-digit access PIN, providing protection from identity theft and fraud.
The digital licence can be verified in two ways:
- You can do a simple visual check, keeping an eye out for security features like the pulsating Queensland Coat of Arms or the last online refresh date.
- You can scan a user's Digital Licence using your own digital licence app, or a digital licence verifier app. The user's app will provide a QR code which verifies details through an encrypted exchange. The QR code cannot be scanned by the phone camera.
Scanning a user's digital licence in this way is the safest and most secure form of verification, allowing businesses to confidently meet their identification monitoring and management obligations.
Find out more about the digital licence online, register for updates, or email digitallicence@tmr.qld.gov.au.
